Description
Handle all training with associates to
ensure the hotel standards.
Communicate with all department
managers on a continuing basis. Especially
communicating with the Night Audit each
evening/morning.
Handle all guest complaints
maintaining a satisfactory impression with
the guest on resolving any complaints.
Be very familiar with the hotel computer
system for training maintenance and
trouble shooting.
Complete weekly supply inventories to
ensure adequate supplies.
Complete rate discrepancy report and
make needed changes.
Prepare group information sheets.
Complete check-out with balance report.
Complete credit check daily.
Adhere to all Systems & Controls of the
Front Office and appropriate areas of
responsibilities.
Must have 2 years experience as a
supervisor I manager in the hospitality
industry.
Must be able to work a flexible schedule
and willingness to work nights, weekends,
and holidays.
Ability to stand for the entire scheduled
shift.
> Residence and 3 Time Foods+Laundary Included in Our Offer if required, personal Vehicle after 6Months of Job.
